FAQ

Our collection features unique handcrafted and hand-finished decorative pieces, thoughtfully designed to add a beautiful touch of sparkle to your celebrations. Individual product descriptions provide further details about each item's materials, design and craftsmanship.

Our products are designed and created in Australia and may incorporate a combination of locally and internationally sourced materials and components.

As many of our products are handcrafted or hand-finished, slight variations in colour, shape, embellishment placement and finishing details may occur. These subtle differences are part of what makes each piece unique. We take great care to represent our products as accurately as possible. Please also be aware that colours may appear slightly different depending on your screen settings and lighting.

Many of our decorative products are designed to be enjoyed for more than one celebration. With gentle handling, appropriate care and careful storage, items such as gift toppers, napkin rings, table runners, wreaths, garlands and ornaments can be treasured and reused.

Our decorative products are generally best suited to indoor use unless otherwise specified. Exposure to rain, moisture, wind or prolonged direct sunlight may affect delicate materials, finishes and embellishments.

Most of our embellished decorative products are best cleaned gently using a soft, dry microfibre cloth or a soft-bristled brush. Avoid harsh chemicals, abrasive cleaners and excessive moisture, particularly on rhinestones, glitter, sequins, metallic finishes and delicate fabrics. Please refer to the individual product care instructions for specific guidance.

We recommend storing your decorations in a cool, dry place away from direct sunlight. Delicate products should be wrapped individually in soft tissue paper or protective padding and placed in sturdy storage boxes to help prevent scratches, crushing, tangling or damage.

Many of our products are decorative items rather than toys. Some designs may contain small embellishments, fragile components or detachable decorations that could present a choking hazard. Please keep delicate decorative items away from young children and always supervise children around candles and breakable ornaments.

Order preparation times may vary depending on the products selected and whether any items require additional hand-finishing. Estimated processing times and delivery information should be provided during checkout or in our Shipping Policy.

Available shipping options and delivery estimates will be displayed at checkout, where applicable.

We take care to package our decorative products appropriately, with particular attention to delicate embellishments, glass and crystal-style ornaments.

If your order arrives damaged, please contact us at info@SparklingMKM.com as soon as possible with your order number and clear photographs of the item and packaging. We'll review the issue and assist you in accordance with our Returns and Refunds Policy and your rights under Australian Consumer Law.

Please refer to our Returns and Refunds Policy for information about returns, exchanges and faulty or damaged products. Your rights under Australian Consumer Law remain unaffected by our store policies.

Our collections are designed to add sparkle to life's special moments, including birthdays, weddings, anniversaries, baby showers, engagements, Christmas, Easter, Valentine's Day and other memorable celebrations. Many of our products also make beautiful decorative accents for everyday home styling.

Absolutely! Combining gift toppers, gift bags, candles, candle holders, napkin rings, table runners and scatter decorations is a beautiful way to create a cohesive celebration theme. Choose complementary colours, finishes and textures to bring your styling vision together.

Yes we do! Please contact us to enquire about personalisation or custom requests. Availability will depend on the individual product, timeframes and the options offered by our store.

Of course! If you're unsure which colours, styles or decorative pieces will work beautifully together, we'd love to help you explore the options available in our collection.

We're here to help make your celebrations a little more beautiful. Please visit our Contact Us page if you need assistance with a product, an order or choosing the perfect finishing touches for your special occasion.

Absolutely! Many of our decorative gift toppers can be carefully removed and reused on another gift or incorporated into your celebration décor. We recommend storing them in a protective box to preserve their shape and delicate embellishments.

Depending on the design, gift toppers may be secured using ribbon, suitable removable adhesive or another appropriate fastening method.

No, only gift toppers are sold in our store. Any gift boxes or additional accessories shown in styling photographs are for display purposes only.

Yes, many of our decorative gift bags can be reused when handled gently and stored carefully. We recommend avoiding excessive weight and protecting delicate embellishments from snagging or damage.

Some decorative candles are designed to be burned, while others may be better suited to display. Please check the individual product description and safety information before lighting.

Burn times vary depending on the candle's size, shape, wax composition and wick. Where available, an approximate burn time will be included in the individual product details.

Only use real candles in holders that are specifically identified as suitable for open flames. Some embellished designs may be more appropriate for flameless LED candles. Always follow the manufacturer's instructions and never leave a burning candle unattended.

Candles are not included unless specifically stated in the product description. Please check the product details to confirm what is included with your purchase.

Our napkin rings are designed to complement a variety of table settings. As sizes and designs vary, we recommend checking the product dimensions to ensure they suit your preferred napkins and styling arrangement.

Consider the length and width of your table, the number of place settings and the overall look you would like to create. For a traditional setting, a runner may extend slightly beyond each end of the table. For a more contemporary look, you may prefer a shorter runner positioned centrally. Please refer to the product dimensions before purchasing.

Our scatter decorations are a beautiful way to add sparkle and dimension to dining tables, cake tables, gift displays and celebration centrepieces. They can also be arranged alongside candles, mirrored trays, table runners and other decorative accessories to create a coordinated setting.

Of course! Our collections are designed to inspire creativity and personal styling. Mixing complementary colours, metallic finishes, textures and sparkling embellishments can create a beautiful and individual celebration setting.

Many of our wreaths and garlands can be styled for different seasons and celebrations. While some feature festive or seasonal designs, others are versatile enough to complement your home décor throughout the year.

We recommend using a suitable hook, hanger or fastening method appropriate for the product's weight and the surface where it will be displayed. Ensure the decoration is securely supported and avoid placing delicate designs in areas exposed to strong wind, moisture or excessive heat.

Many of our hanging ornaments are ideal for Christmas trees, decorative branches, wreaths and festive displays. For heavier or more delicate ornaments, particularly those featuring glass or crystal-style embellishments, we recommend using a strong, secure branch or hanging display stand.

Crystal and glass decorative ornaments should be handled with care. We recommend displaying them on stable surfaces or secure hanging supports, away from areas where they may be knocked or dropped.